Object - Oriented Workflow Management : Intelligence , flexibility , and real support for business processes

نویسندگان

  • Benedikte Harstad Kallåk
  • Thomas Bech Pettersen
  • Jan Erik Ressem
چکیده

This paper describes our experiences from combining workflow management with object technology and expert systems technology. This approach constitutes a powerful integration of business processes, business objects and knowledge bases applicable to a wide range of problem domains. Our experiences with applying this combination in several real world systems show that it can add a new level of support for business processes to the field of workflow management. We also describe how intelligent agents can be used in this context for knowledge management in a large and complex environment. OO Workflow: Intelligence, flexibility, and real support for business processes Page: 2 of 12

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تاریخ انتشار 1998